Our claims to BCBS for nutritional counseling using "97802, 97803" are denying for this reason,"the procedure code is inconsistent with the provider type/specialty (Taxonomy)."
The taxonomy for rendering provider is "133N00000X".
The patient has nutrition coverage, but can't get any other answer accept the denial reason. We can't seem to figure it out. Help!
You can't bill 97802 and 97803 together. Read the CPT® book. 97802 is the initial treatment and each unit is for 15 minutes of face to face time. 97803 is a re-assessment code, meaning the patient would come back in 30-90 days to reassess them. The taxonomy is correct, but just in case check the NPI website to make sure it's correct and check BCBS to make sure they have it their system correctly.. You never know!